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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 21803 Views
  • 0 replies
  • 6 kudos

Nest compatibility with STRV (Smart Thermostatic Radiator Valves)

Let's start by explaining how Tado system works. Let's say you have a Tado thermostat in your living room. You als also have Tado Smart Thermostatic Radiator Valves on all your heaters. When you want to go to bed you'd like only your bedroom heater t...

Shaarad by Community Member
  • 13061 Views
  • 10 replies
  • 18 kudos

Nest 3rd Gen Thermostat connection issues

For months my thermostat worked awesome in my nest ap but last Thu I noticed it was offline. Tried all the troubleshooting including removing it from ap, factory resetting the unit etc. Followed all the protocol. Even downloaded nest ap onto tablet a...

JWW by Community Member
  • 1803 Views
  • 14 replies
  • 1 kudos

Nest thermostat turning on heating randomly

My Nest is not programmed with a schedule and is set to Eco. I turned it on manually to heat my home for the first time this winter and off again later using the app (back to Eco). The thermostat then turned on my heating twice during the night (waki...

Shep066 by Community Member
  • 1296 Views
  • 1 replies
  • 0 kudos

Nest thermostat

My nest stat turns the heating into Away /eco mode if we leave the house during a heating cycle and then repots in the history for that day that it was turned of via web or app but we often forget to tell it to come back on when we are returning home...

Pbart by Community Member
  • 357 Views
  • 1 replies
  • 0 kudos

Resolved! Nest Thermostat and Google Home

I appreciate there have been earlier posts on this issue but the advice hasn’t fixed it. Nest and Google Home are forever telling me that I’m away when I’m home and that my phone is “not here” even though it is. I’ve set Location Services in both cas...

Corkym13 by Community Member
  • 695 Views
  • 3 replies
  • 0 kudos

Heat won’t stay on nest gen 3

Just connected 2 nest gen 3 in place of my old thermostats. downstairs unit went smoothly and seems fine upstairs however, I connected everything the same way but when I went to test the heat the system would quickly cycle btwn on and off and not sta...

Dk1980 by Community Member
  • 356 Views
  • 1 replies
  • 0 kudos

Rh wire says it’s not getting power.

My nest thermostats stopped heating 3 days ago. It says the Rh wire isn’t getting power. I’ve check the breaker, the heater, and all the wire were detected when I charge the face of the nest and put it back on. Can someone help me figure what’s wrong...

JamieBy by Community Member
  • 654 Views
  • 1 replies
  • 0 kudos

Need Help with wires to connect to Nest Learning Thermostat

So I have a dual fuel central HVAC system that heats and cools through forced air. The second fuel is Oil, but it is only used in extremely cold situations.My current thermostat has these plugs:W2 E O/B RL G C YThere’s a wire connecting W2 to E and b...

NicNg by Community Member
  • 497 Views
  • 1 replies
  • 0 kudos

Heat no longer works on Nest Learning Thermostat

Hi, I'm a newbie to this forum so hello and thanks in advance for all help!I had a Gen 3 Learning Thermostat installed six months ago and originally, the manual ring settings for both forced air AC and heat modes appeared on the LED screen and worked...

Current Equipment Detected.jpg Current Equipment Sensed.jpg Current Checked Wires.jpg Actual Wire Connections.jpg
ReedB6320 by Community Member
  • 427 Views
  • 1 replies
  • 0 kudos

No wires connected when using power adapter

Hello,I have a two wire system with r and w so I purchased a nest power adapter to make my system compatible. After installing the nest power adapter my Google nest says that there is no wires connected. I disconnected the power adapter and wired my ...

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