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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

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Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 3994 Views
  • 0 replies
  • 5 kudos

New Nest won't connect to wifi

Just installed my new Nest Thermostat, and it won't even let me connect to my wifi, simply displays "Disconnected" without any other possibility. I am having issues with the power to the unit, is that the problem? Once I resolve this issue will I be ...

LouiP784 by Community Member
  • 1108 Views
  • 23 replies
  • 0 kudos

Nest thermostat

Hi, I’ve got two thermostat that are on stands one for upstairs and one for down. one has been fine and the other disconnects from the heat link about three times a day. Unfortunately the other day the app just off loaded the thermostat and now I can...

Heatman1 by Community Member
  • 269 Views
  • 4 replies
  • 0 kudos

Outside temperature

The outside temperature shown on the thermostat and the one shown on the Nest Hub are not the same. They are connected to the same network, have the same address, etc. This is important because I have dual fuel and if the thermostat outside temp is t...

jimdyal by Community Member
  • 450 Views
  • 11 replies
  • 0 kudos

No power to nest thermostat

Hello,The breaker that my nest is plugged into tripped today. When I reset the breaker I discovered I now have no power to my nest and keep getting error e195 no power to r wire. The breaker tripping was caused by another appliance not the nest. Any ...

Nest learning thermostat not cooling

Hello! My c wires on my old thermostat had two wires connected on the same slot (one blue one white) idk which one I should connect on the new thermostat in the C slot and where to connect the extra one. Also, idk where to put my red Y wire. I connec...

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Google home app

The app won’t stay connected. The thermostat is connected. 

Aumackn by Community Member
  • 199 Views
  • 3 replies
  • 0 kudos

nest thermostat and app setup

my nest app on my phone does not offer any numbers at all.....need to choose the number that matches my thermostat display but there are no choices on my phone

Moesie by Community Member
  • 237 Views
  • 4 replies
  • 0 kudos
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