cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Nest Thermostats

Blog Posts

Support changes to our earliest generation Nest Learning Thermostats Read more

Now available! The new Nest Learning Thermostat (4th gen) and Nest Temperature S... Read more

Meet the new Nest Learning Thermostat and Nest Temperature Sensor, and the new G... Read more

Help Center

Forum Posts

Start a conversation

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 17299 Views
  • 0 replies
  • 6 kudos

Resolved! Solved: Heat Pump with central air not cooling

Moderator edit: Subject updated for clarity and findability. I've got an electric heat pump in the attic with a central air unit outside. Removed the old thermostat to install the Nest with the following connections. G, W, C (brown wire), Y, R (jumpe...

Ddavisaf by • Community Member
  • 595 Views
  • 1 replies
  • 0 kudos

Resolved! Solved: NEST E schedule

It says the weekly schedule on the phone app will change to heat when our heat is on. That is not true for us in this situation. The weekly schedule is on Cool while we have the heat on. Please help us with our "NEST E" Moderator edit: Subject for cl...

Yarby by • Community Member
  • 630 Views
  • 2 replies
  • 0 kudos

Alexa not turning thermostat off

When I ask Alexa to "set the Thermostat to off" it fails. I replaced my Honeywell that managed to perform that function with this overly expensive thermostat that I thought would be able to handle such commands with ease. Anyone know of a fix besides...

Nest thermostat

Our furnace keeps running after it reaches set temperature. I took the nest off the wall today and then it finally turned off. We don’t have a c wire. If we get one will it fix this issue?

Mstrem by • Community Member
  • 428 Views
  • 2 replies
  • 0 kudos

Resolved! Google Thermostat wiring question

I installed the Google Nest thermostat and added a C wire to avoid power problems. My unit is functioning but my wires are connected reverse: White wire is connected to the Y (cooling) and yellow wire to the W (heat). I tried to connect these wires i...

SamB1 by • Community Member
  • 1446 Views
  • 5 replies
  • 0 kudos

getting 24 volt to nest thermostat

I have a new, second Nest thermostat (not a learning Nest) controlling heat source with only two wires used with the old thermostat. My other Nest thermostat, controlling an older oil furnace, had the same issue. I purchased a 24 volt transformer so ...

stephen777 by • Community Member
  • 1334 Views
  • 4 replies
  • 0 kudos

white Rodgers thermostat to nest

hii have trouble wiring from old rodgers thermo to nest while there is diffrent wiring color.in my old thermo G is green - Rc and Rh has a jumper connected to red wire - a blue wire connected to W - and a black wire is connected to Y.there is also a ...

Mehrands by • Community Member
  • 902 Views
  • 3 replies
  • 0 kudos

Turn off learning

Hi If I turn off the self learning and keep it as a schedule system, is it a waste of money?In interested in the geolocation features as tado charges while Hive only gives notification but dont need the self learning feature

Wayne67 by • Community Member
  • 538 Views
  • 2 replies
  • 0 kudos

Away and home mode - ECO

I'm interested in the away and home mode. My current system can be turned off via a holiday day setting both water and heat. I understand that nest doesnt turn off heat as such but moves to an ECO mode - if I turn ECO off, does it impact away, Holida...

Wayne67 by • Community Member
  • 1675 Views
  • 5 replies
  • 0 kudos
to vote
Labels