Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Heat link seems to have failed. H71 code on thermostat. Can’t reset heat link

Community Member

We have an H71 code however when trying to reboot my heat link by pressing and holding the button the lights does not come on


Community Specialist
Community Specialist

Hi there and thanks for reaching our community. I'm sorry to hear about your issue, but I'll do my best to assist you. I'll need to document the issue a bit, so please answer the following questions: 


How long has your thermostat been installed for?
Did the issue happen during the installation?
Have you had any power cuts recently?
Have you had any work done on your electrical or heating systems recently?
If yes, was the power properly restored at the fuse board after work was done?
How many zones are present in the setup?

Did you manage to check the fuse box to see if all the breakers are up? 

Community Specialist
Community Specialist

Hi there, just checking in with you. Did you manage to check our last message?