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Heat pump continues heating after target temp (black screen)

jpcamp
Community Member

IMG_20220318_074148.jpg

 new home, original thermostat wiring (above)

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 new home, original heat pump wiring

I have a heat pump from 1989 and I had some challenges wiring. There was a W, Y, C, R & G wire on my old thermostat and I spent an hour+ with Google support trying to get it right, unsuccessfully. Funnily enough, this is my second nest thermostat setup on this exact same heat pump from when I lived in another unit in the same building so I recreated that setup and got things mostly working. I ended up with separate Rh & Rc wires in addition to the O/B, Y, C & G wires. I had to configure the B heat pump setting to get heat and cool to come out appropriately.

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 old home, previous nest installation in previous unit with same heat pump

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 old home, previous heat pump wiring with nest working (minus power on the G fan)

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 old home, N6 error on the old nest in the old unit with the same heat pump

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 new home, nest wiring setup

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 new home, new heat pump terminal wiring (yes, I modified it to match the old, working setup since it's the same machine and control board)

 

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 heat pump side panel info

My problem is that when the heat cycle starts, it won't stop even after it hits the target temperature and the screen goes black. I can set it to the "off" mode and it still won't stop. The only way I've found to get it to stop without throwing the breaker is to start a cooling cycle.

When I go to the settings menu, and run through the equipment heating test and wait long enough to hear the heating engage, verify heat is coming out, and select "done" it continues heating.

When I engage cooling it stops heating, yay! As soon as cooling hits it's target temperature, it stops as expected.

Interestingly, there's an error on the original nest in my old unit that the G fan wire isn't getting current but the wiring in the furnace is the exact same. I disconnecting the G wire and it didn't make a difference with the heating cycle. I also reconnected my old (Honeywell) thermostat, adjusted the wiring back and with the old setup the heating cycle ends as expected. I tried to get the nest working with the old control board wiring to no avail. First I'll get a E80 error with no power on the C wire, I read through the manuals I can find online and I've tried a dozen or so different wiring combinations but nothing else, that I've tried, gets as close as the same configuration on the old setup.

Thanks for reading, thinking and hopefully helping me solve this conundrum!

Thoughts!?

7 REPLIES 7

Patrick_Caezza
Platinum Product Expert
Platinum Product Expert

Post a picture of your original thermostat's wiring here.

Based on the wires you say you have, you don't have a heat pump.


To ensure that I see your reply, please tag me using @Patrick_Caezza

@Patrick_Caezza ! I updated the original post with pictures of the new home original wiring, old home wiring that worked and the new home wiring as well the heat pump info - thanks for the quick read/reply!

Patrick_Caezza
Platinum Product Expert
Platinum Product Expert

I'm not sure why you have two pictures labeled as new home with one being heat pump and the other being furnace.

Do you have two separate systems?

Did you change the wiring on the terminal board?


To ensure that I see your reply, please tag me using @Patrick_Caezza

@Patrick_Caezza - My apologies for the "heat pump"/"furnace" mislabeling/confusion. I have one system that I had to modify the wiring on because I was getting an E80 and E79 depending on moving a few wires (Y, O/B & C) as directed by Google's chat support

I edited the original post again with the corrected language. I modified the terminal wiring to match the old setup that worked while documenting what I changed so I could go back if needed. That's why I had two pictures of the same system labeled as "new home, original ... wiring" (the wiring that worked with the original Honeywell thermostat) and "new home, new ... wiring" (that almost works with the nest)

I really appreciate the help!

Hi @Patrick_Caezza  do you have any thoughts? Or any way I can try to get more people to look at this/help?

jpcamp
Community Member

I disconnected the G wire, have lost the ability to use airwave or schedule the fan, but now the heating cycle stops appropriately when the target temperature is reached. This seems like a horrible solution to a software bug. But hopefully this helps anyone else having a similar problem with a workaround.

Ryan_G
Community Specialist
Community Specialist

Hey folks,

 

Thanks for visiting the Google Nest Community. 

 

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh.

 

If you have additional questions, feel free to submit another post and provide as many details as possible so that others can lend a hand. 

 

Hope this helps!

 

Kind regards,

Ryan