cancel
Showing results for 
Search instead for 
Did you mean: 

Heating even when thermostat is off

Mattyyrush
Community Member

My thermostat is set to off, but the heating is still running at around 23°c no matter what I do the temperature won't change, tried resetting the thermostat and checking for updates but nothing changes, just is constantly heating the radiators 

3 REPLIES 3

EdwardT
Community Specialist
Community Specialist

Hi Mattyyrush,

 

Thanks for reaching out. I'm sorry to hear that you're having an issue with your Nest Thermostat. I'd love to know more about this and I have a few questions:

 

  • What type of Nest Thermostat do you have?
  • How is your Nest Thermostat wired?
  • Is the heating still running if you remove the display of your Nest Thermostat?

Looking forward to your response.

 

Thanks,

Edward

EdwardT
Community Specialist
Community Specialist

Hi Mattyyrush,

 

It's me again. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do. 

 

Thanks,

Edward

EdwardT
Community Specialist
Community Specialist

Hi Mattyyrush,

 

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

 

Thanks,

Edward