12-01-2023 02:25 AM
hi there
i recently installed the google nest thermostat.
While on the thermostat end it seems to be working fine, the heating system is not responding to the temperature change from the thermostat and it is constantly working on maximum.
Any clues how i can resolve that?
could it be that i need to change the system type?
12-03-2023 09:09 AM
Hi misterp,
Yikes! I'm sorry to hear that your heating system is not responding to temperature changes from your recently installed Google Nest thermostat and is constantly running at maximum. Let's see what's going on. A few questions:
Gather the power readouts of your Nest Thermostat's VIN, IIN, and PS-* under Settings > Equipment > Power Info for Nest Thermostat 2020 and Battery, VOC, VIN, and lIN under Settings > Technical Info > Power for Nest Learning Thermostat and Nest Thermostat E. Also, ensure that the wiring connections between your HVAC system and the Nest thermostat are correct and properly seated and if the situation still persists, try performing a reset on your Nest Thermostat to restore it to factory settings. This can help clear any potential software glitches or configuration issues.
Keep us posted. We're happy to help.
Best,
Zoe