Hi tekgeek1,
Yikes! If your heat pump is set to cool, but the temperature in your apartment is higher than your desired cooling temperature, it's possible that there could be an issue with the heat pump or thermostat. Here are a few factors to consider and steps you can take to troubleshoot the situation:
- Double-check the thermostat settings to ensure that it is set to cooling mode and the desired temperature is correctly configured at 68 degrees. Make sure there are no programming schedules or setbacks that are causing the temperature to rise.
- Confirm that the heat pump is functioning as expected. Check if the heat pump's outdoor unit is running and if the indoor fan is blowing air. If the heat pump is not running or seems to be operating improperly, there may be a problem with the heat pump itself.
- Some heat pumps have a feature called "temperature lockout" or "balance point control" that prevents the system from operating in cooling mode when the outdoor temperature drops below a specific threshold. This is to avoid damage to the heat pump. However, this lockout typically affects heating mode rather than cooling mode.
- Examine the thermostat and wiring connections to ensure everything is connected properly. Check for any loose or damaged wires that could be causing the issue. If you suspect a wiring problem, it's best to contact a professional to assess and address the issue.
It's worth noting that heat pumps operate differently from traditional heating and cooling systems, and their performance can be influenced by various factors, including outdoor temperature, system capacity, and thermostat settings.
Let us know if that helps.
Best,
Zoe
