Hello, I am getting an h2 heat link error on my thermostat. I need help connecting it please.

[rgaila]

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Original Poster: Ben Sandham 

Resetting the thermostat, resetting the heat link to factory settings

[rgaila]

Hi Ben,

Thanks for reaching out. Please check the LED lights on the Heat Link and let me know what you see. Also, what options do you have on the thermostat display? Let me know so I can help you properly.

-From Andreea, Community Specialist.

[Belle2000]

I've got the same problem- light is yellow and pulsing thanks

[DragosC]

Hi there @Belle2000.

Thanks for reaching out. We're sorry to hear that. Could you tell us please when did the situation start occurring at first and when was the thermostat installed? Also, please send me a picture with the Heat Link and with the display. 

[DragosC]

Hi there. I'm just following up on our last message. Do you still need our help? Keep us posted. 
 

[AlexD]

Hey there, I haven't heard from you in a while so I'll be locking this thread. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the community. Thanks, AlexD.