04-19-2023 10:39 AM - edited 04-19-2023 10:56 AM
What could cause my app to keep switching from home to away all by itself when I leave it set to home? I have both the phone and thermostat set to no and the home away assist set to off.
04-24-2023 12:06 PM
Hey DAR,
I wanted to follow up with you. I found an article that could be of help. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.
Best regards,
Jake
04-27-2023 10:28 AM
Hi DAR,
I wanted to check in and see if you are still in need of any help. Please let me know, as I would be happy to assist, and answer any questions you may have.
Best regards,
Jake
04-28-2023 10:26 AM
Hey there,
I wanted to check in with you, and let you know that I will be locking the thread in 24 hours.
Best regards,
Jake
04-28-2023 10:49 AM
Okay thanks I have figured out what I was doing wrong. It's working properly now.
05-02-2023 12:26 PM
Hey DAR,
I am glad to hear everything is good to go from here. With that being the case, I am going to go ahead and lock the thread in 24 hours. Let me know if you have any further questions.
Best regards,
Jake