Home/away assist

[Jerico]

I installed a nest thermostat and am using home app.  I am using my iPhone to track home and away. I am the only user and do not have any other Google products.  From history in the nest app it does show when I leave and arrive . However  the app does not switch to away when I’m away so I have to set that manually . It then goes to ECO mode. When I arrive home it switches to home . So the only problem I have is when I’m away it does not switch to away.  Any solution?

[Anonymous]

When you're away, your thermostat will switch to Eco mode, it means you're not home.
You can check more information here: https://support.google.com/googlenest/answer/9261489?hl=en#zippy=%2Cnest-thermostats
You can check this link also regarding fixing your auto home/away settings: https://support.google.com/googlenest/answer/9261396#zippy=

[Jeff]

Hi Jerico,

I just wanted to jump in real fast to see if you saw eveluna's reply and to see if you still needed some help on this or if you were able to get it sorted out. If you are still needing some help, just let us know and we'll be happy to continue helping.

Thanks,
Jeff

[EdwardT]

Hi folks,

I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.

Thanks,

Edward

[Jhonleanmel]

Hi everyone,

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Thanks,
Mel