Hot Water not working

[Wilmur1974]

Keep having intermittent issues with the hot water not heating. The app and the thermostat says its on but only actually heats in manual mode. I have reset the heat link and thermostat and setup again from factory settings but still an issue. Also boost mode does not work even though its showing its activated

[Jake]

Hey Wilmur1874,

My apologies for the late response. I wanted to reach out and see if you are still in need of any help? Please let me know, as I would be more than happy to look into the issue further for you.

Best regards,

Jake

[GarrettDS]

Hey there, 

Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours. 

Best regards, 
Garrett DS

[Jake]

Hey Wilmur,

I am going to lock the thread at this time. If you have any questions from here, please feel free to create a new post. 

Best regards,

Jake