Support changes to our earliest generation Nest Learning Thermostats Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Need help with setup? Troubleshoot common Nest Thermostat problems
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Resolved! Does the nest room sensor connect to Nest Connect?
Hi, my nest room sensor is connected fine to the thermostat, but sometimes it gives me that the sensor hasn't been working for a day. I have a Nest Connect as well, would it help if i put the Nest Connect somewhere in between the two?
H71 error on Thermostat
Hello. My Google Nest thermostat is reporting it has "Failed to Connect wirelessly to the Heat Link" (H71 error). I've checked the heat link, which is receiving 240V power, no lights at any time, and nothing happened when trying to reset to factory d...
Nest Thermostat
Our thermostat smelled burnt and my husband touched it and it was very hot. He took off the cover, and the wires looked burnt.
Connecting Nest Thermostat
I am trying to replace by Lennox Thermostat with Nest 4th generation. In addition to the other wires It has an extra White wire connected to To and a Red Wire Connected to Tc. How do I handle these extra wires
Resolved! Nest not compatible?
I was really excited about getting my Nest Thermostat. Is mine truly not compatible? Ironically the original compatibility test said the Nest would work with my system, only during ‘set up’ and after I removed the product from the box did it say it ...
2+ hour to reach desired temp
The first issue is that the thermostat automatically decides to go from 73 to 60. We’ve removed any automated scheduling and it still does this randomly.The second issue is when we increase the temp back to 73, it says it takes 2+ hours and ultimatel...
Blinking red light and will power up
Nest thermostat has a blinking red light and will not power on. We left it for hours and it did not charge then boot up. We removed it from its base and charged it with a micro-usb charger for hours then returned it to its base with no change. Is the...
e298 and M20 Error. No changes to wiring.
Just happened today after working no issues for 3 years. Says no power, can't connect to wifi. Battery is good, wiring is good.
Nest Thermostat doesn't work at all when internet is out
Every time our internet goes out the thermostat either starts cooling to 65 or becomes completely unresponsive and we have to unplug and turn on, and a few minutes later it goes out again. I have never had these issues before, our old nest simply wor...
Nest thermostat not charging, shows wrong wiring diagram after reset
On Friday, my garage Nest thermostat indicated low battery. We've been in this house 3.5 years and have done nothing to the Nest systems. I removed that unit and plugged it into an outlet to charge.I put the unit back in place and still had the same ...
