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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
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Starting Early

Why is my thermostat starting early when that setting is disabled?  

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Heat link suddenly lost connection to thermostat

Hi my gen 3 thermostat lost connection this morning. Never happened before. Code H71.I have had this running fine for about 5 monthsFollowed all the trouble shooting guides a number of times including factory reset and can't connect at all. The manua...

Jase1969 by Community Member
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  • 2 replies
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Wiring jumper from R to RC

I’m trying to determine if the Google Nest thermostat is compatible with my hvac wiring. I have a small clip jumping R wire to RC. The Nest thermostat only has an R terminal. Can I just connect the R wire to R terminal in the Nest thermostat as I was...

Adding a nest learning thermostat to Google Home

I have two homes with multiple thermostats, cameras and doorbells in each. Home 1 uses the Nest App, it is not migrated to a Google account. Home 2 uses Google Home. I’m adding a new Nest Learning Thermostat to Home 2. To install I added it to my Nes...

E73 error no power to Rc wire detected solved

Got the famous E73 fault no power to Rc wire. If you live in a humid climate, make sure the drain for the evaporator pan is not clogged. Mine was and triggered the float switch. Cleaned the drain and reset the switch. E73 fault disappeared! Cold air ...

Mikapop by Community Member
  • 137 Views
  • 3 replies
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Nest thermostat replacement lost

My 2 year old Nest thermostat stopped connecting to my WiFi. Called customer service. They sent a replacement to an address I lived at 5 years ago. I gave the rep my new address, she repeated it and still sent it to the wrong address. Have a case #. ...

DonC1 by Community Member
  • 146 Views
  • 3 replies
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Nest thermostat is literal garbage

I am currently on my second Nest Learning thermostat. My first one was replaced by Google due to an inability to connect to WiFi.My connection dropped again a couple of days ago and I can’t get it back. I contacted support and their solution was to p...

CJB47 by Community Member
  • 59 Views
  • 0 replies
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