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Hot water not working or showing in Nest menu

chrisb1981
Community Member

I recently moved into a new house with a nest. After a couple of days i looked at the nest and saw that it was still linked with the old owners account. I erased all setting & started it up as my own. Now we do not have any hot water. The Nest doesnt show any hot water schedule or any mention of hot water. We have a combi boiler & it kicks in when i set the heating but never for the hot water. I have erased and re set the nest up about 6 time but cant seem to get it to fire the boiler for hot water. Please can someone help?

1 REPLY 1

chrisb1981
Community Member

Update. Had to set the Nest up again but tell it that the boiler type was "Other" & not the Combo boiler. Strange as we do have a combi boiler. Anyway, all working now.