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House cold thermostat says its 22 degrees,

Royf
Community Member

My elearning thermostat shows room temperature at 22 degrees but it's very cold in the house. I'd say its more like 15 degrees but I have nothing to check that with. So to warm the house for an hour I'm having to set stat at above 22 degrees together it warm. It's a new thermostat fitted last week. Anyone had similar problems?

14 REPLIES 14

NilMis
Community Member

Hi There - I am having the same issues and still no answer from anyone

EdwardT
Community Specialist
Community Specialist

Hi folks,

 

Thanks for reaching out. I'm sorry to hear that you're having an issue with your Nest Thermostat. I'd love to know more about this and I have a few questions:

 

  • What type of Nest thermostat do you have?
  • Where are you located?
  • When did the issue start?

 

Looking forward to your response.

 

Thanks,
Edward

NilMis
Community Member

it's a nest 3rd gen - Learning 

its located in a bedroom which is the coldest room and the door to that room is always open

This started only now as it was installed during summer months 

Markjosephp
Community Specialist
Community Specialist

Hi folks,

 

I'm sorry for the delayed response. Let's find out more about what happened.

 

To isolate:

 

  • Please check the signal strength value from Settings > Technical Info > Network.
  • Technical Info > Display > Relative Humidity
  • Turn on the sunblock.
  • Reset the thermostat to its default setting and then observe.

 

I'll look forward to your response.

 

Best regards,

Mark

Royf
Community Member

Thanks will try that later and get back to you. 👍🏻

Markjosephp
Community Specialist
Community Specialist

Hi Royf,

Sounds great! Thanks for getting back to us. Please feel free to respond; I'd love to hear the outcome.

Best regards,

Mark

Royf
Community Member

Hi Mark. The sunblock setting was already been turned on. Anything else to check?

Thanks for your help.

Markjosephp
Community Specialist
Community Specialist

Hello Royf,

Great! Thanks for keeping me in the loop.

Please observe your thermostat's behavior and see if there will be changes, and keep me posted if the issue still persists.

Best regards,
Mark

Jake
Community Specialist
Community Specialist

Hey there,

I wanted to check in and see if you are still in need of any help. Please let me know, as I would be happy to assist, and answer any questions you may have.

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey there,

I wanted to check in, and let you know that I will be locking the thread in 24 hours.

Best regards,

Jake

Jake
Community Specialist
Community Specialist

Hey there,

 

I wanted to check in and see if you managed to see Edward's post. Please let me know if you have any questions from here. I would be happy to assist, and make sure you are good to go.

Best regards,
Jake

NilMis
Community Member

Hi jake - basically we have a nest latest generation (bought only a few months ago) its learning nest, currently its connected for my heating and water.  the issue I have is on the screen we see say for eg.  18 - so I am assuming this means the room temp is 18 and it feels cold in the room.  So I want to heat it up more, you think that if I turn up to 19 than the heating would come on but it doesn't.  I have to turn it up to at least 3 degree's for the heating to come on.  surely that can't be correct?   I still need help with this.  basically what I want to do is set one temp say at 19 in the winter all the time and then if I need more I simply turn it up by 1 d for the heating to turn on. 

Royf
Community Member

That's exactly what happens with my thermostat. It just doesn't seem right. And im on my 2nd thermostat and the 1st one was the same. 

NilMis
Community Member

So live example, the temperature was showing 19.5 a few minutes ago, I went to raise temp, it shows 20 but it does not go red, then i put it up to 21 it does not go red, then finally when I get it to 22.5 it goes red.   all of the levels show that the will warm up to say 21 in the next 2 hours, but no red light ?????