How do I get replacement parts (mounting hardware) for Google Nest Learning Thermostat 3rd Gen

[f91carloswai]

While installing my Google Nest Learning Thermostat 3rd Gen I have lost the Base of the Thermostat (the base with the blue bubble level). I have searched everywhere and it cannot be found and without this base, I am unable to attach my Thermostat to a stand or to the wall.

I would like to buy a replacement for the Thermostat base but cannot see where to do that. Is there any way I can get a replacement?

Thanks!

[Patrick_Caezza]

You can buy just the base for the Learning thermostat but they are out of stock right now.

https://store.google.com/us/product/nest_learning_thermostat_3rd_gen_base?hl=en-US

[MelbaDT]

Hey folks, 

Thanks for answering and for providing the link, Patrick_Caezza. 

f91carloswai, I suggest to check on our Google Store page using the link that Patrick provided above from time to time as we're working on replenishing our stocks. 

Best, 

Melba

[MelbaDT]

Hi there, 

I haven't heard from you in a while so I'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the community.

Best, 

Melba

[DLW]

It does not see any network.  When you said if everything else fails, do a reset..... well I have done this multiple times before trying all the extra things being asked to check.  

[MelbaDT]

Hey DLW, 

Since your concern is different from the original poster's, please create a new thread. We'll continue helping you there. 

Best, 

Melba

[MelbaDT]

Hey folks, 

I'll go ahead and lock this thread now as I haven't heard back from anyone for a while. Feel free to create a new one if you have more questions or have other concerns in the future. 

Best, 

Melba