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How to Reset a Nest 3 Learning Thermostat that is Locked with an unknown PIN

PetalumaAl
Community Member

I purchased an "Open Box" Nest 3 Learning Thermostat on Ebay.  It was supposed to be "new".  I found that it is not and is LOCKED and requires PIN to unlock it before I can Factory Reset it.

Does anyone know how to do this.

Thanks in advance for thinking about this.

4 REPLIES 4

Ryan_G
Community Specialist
Community Specialist

Hey PetalumaAl,

 

I just wanted to follow up and see if you're still in need of help? Please let me know, as I would be happy to answer any questions you may have.

 

Best regards,

Ryan

Thanks for asking.  Google Chat was able to guide me through a reset with a DOS script and help putting it in the Command Line.  That worked to reset the unit.  I am happy.

Ryan_G
Community Specialist
Community Specialist

Hey PetalumaAl,

 

Thanks for the update! It's great to hear that it is now up and running again.

 

If you have any other concern, let us know by creating a new thread as this will now be closed.

 

Best regards,

Ryan

Ryan_G
Community Specialist
Community Specialist

Hey folks,

 

Thanks for visiting the Google Nest Community. 

 

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh.

 

If you have additional questions, feel free to submit another post and provide as many details as possible so that others can lend a hand. 

 

Hope this helps!

 

Kind regards,

Ryan