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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 22782 Views
  • 0 replies
  • 7 kudos

Here we go again....

Over the Last 3 days, my Nest thermostat has been switching itself ON at some point during the working day. Looks like it is coming on around 3pm ish. Auto-Schedule is OFF and ECO mode is activated when we leave. Why has it suddenly started doing thi...

SiobhanT by • Community Member
  • 741 Views
  • 4 replies
  • 0 kudos

Thermostat taking over

I have had the thermostat for a couple of years & it’s worked well until now.Recently I lost control of the thermostat on my phone, although the app is obviously still connected as it is showing a current temp & a heat too temp but these temps are no...

Tony17 by • Community Member
  • 390 Views
  • 1 replies
  • 0 kudos

Nest Thermostat is not heating

My Nest Thermostat stop working properly two days ago, out of the blue. When set in heat mode the Thermostat will not turn on. It says “in 40 minutes or 1 hour” but never comes on. The only way the heat comes on is by changing the thermostat to test ...

Marcus5 by • Community Member
  • 434 Views
  • 1 replies
  • 0 kudos

Early-ON feature still runs when set to off

I am having an issue with the Early-On feature. I have the feature off but the system still starts early. I also have the max duration set to 0 hours but it still activates. As we are on a Hydro program to reduce our consumption during peak hours I n...

JJFFD by • Community Member
  • 430 Views
  • 1 replies
  • 0 kudos

Heat Link Not connecting to Thermostat - Error H71

hallo,I have Nest 3 rd generation Thermostat and Heat Link at home and since yesterday both are disconnected with error code H71. ( This happened after my gas engineer turned off the boiler, drained the heating pipes replaced 2 radiators and recharge...

Heat setting rises on its own

My Nest Learning thermostat heat temp gets set at 70 degrees, then about an hour later temp setting goes to 72 degrees and turns on. I’m trying to.save energy but the setting increases on its own. I turned off Eco and auto schedule etc. How do I keep...

add family member to thermostat

I have set up my phone on nest thermostat but want to add family member. It asks me for the secure code but can’t get to it thru settings as already set up ? any advice please ???

judithm by • Community Member
  • 389 Views
  • 1 replies
  • 0 kudos
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