Support changes to our earliest generation Nest Learning Thermostats Read more
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
I need help
I recently installed a smart thermostat for the first time last week, and it hasn't worked properly since it was installed. It says it's "heating" but nothing comes out of the vent for hours at a time. Then all of a sudden the vents will turn on and ...
Recently we experienced that the nest does not turn off the fan after heat cycle is complete, we were away for a few weeks, and it looks like the fan ran 24-7 . The fan run feature is disabled. It does shut off when I remove the unit form the wall. h...
I do not want the thermostat to automatically adjust the temperature. Every evening the thermostat will drop the heat to 64 degrees. I have set the thermostat to:Eco temperatures are OFFHome/Away Assist OFFAuto-Schedule OFF What more do I need to do?
The checker is saying it's incompatible, but I'm not sure if I'm submitting the information correctly. Can someone confirm?It has an orange wire in W - O/B, so heat pump?White - Aux/EGreen - GOrange - O/BBlue - CYellow - YRed - R
I have read many people having the same issue but before seeing any resolution or explanation, it appears "Community Specialists" close the thread for discussion! These are recurring issues - just leave the thread open rather than forcing people to r...
The power of thermostat is off and is not working at all
Hi, have a 3rd gen thermostat. Everything seems to work fine apart from turning heating on via thermostat or phone. I can turn heating off and control temp from phone/ thermostat. But I have to turn it on via the heat link. Tried resetting the system...
I have had this Nest Learning Thermostat for 3 years and it was working fine. Last night the thermostat goes dead - it says it needs to shut down for recharging battery. So I detached the unit fro the base and charged it over night with a USB cable. ...
I have recently purchased a Nest thermostat and am hence to new to the functionalities. It's started snowing here in Canada, and the thermostat has been working quite well. However, I am going away on a 45-day vacation in the first week of December, ...
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