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Peak Perks enrollment

JohnS49
Community Member

I am trying to enroll in Peak Perks. I get to a screen that says sign in with google. I click it and it shows me my google account, I click that and end up back at sign in with google.

Suggestions on what might be incorrect?

1 REPLY 1

zoeuvre
Community Specialist
Community Specialist

Hi JohnS49, 

 

If you're having trouble enrolling in Peak Perks and are stuck in a loop when trying to sign in with your Google account, there could be several possible causes. Here are some troubleshooting tips: 

 

  1. Clear cache and cookies in your web browser to prevent login issues. After clearing, try enrolling in Peak Perks again.
  2. Try enrolling in the program using a different web browser or device to identify if the problem is specific to your current browser or device, potentially due to compatibility issues.
  3. Verify your Google account settings allow third-party applications to access and authenticate your account by reviewing them in your security and privacy settings.
  4. Temporarily disable browser extensions or add-ons that may interfere with the login process, as certain extensions can conflict with website functionality and cause authentication issues.

 

Let us know how it goes.

 

Best,

Zoe