With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Troubleshoot setup: Nest Thermostats
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Heatpump - cooling not working
So we have a heatpump connected to a Gen3 theromstat. No issues with the heat but it is set to cool (68) but it is 75 in the apt. Outside temp is 39. Heat is set to 69. We are new to heat pumps and wounder if there is some temp lockout due to the out...
Heatlink Freezes Up
My Heat Link box has frozen up three times recently. The boiler stops working but displays no error messages. It just says ‘Ready’. The thermostat and phone app tell me the boiler is heating. Switching the Heat Link to manual has no effect. I can unf...
I want all my Nest thermostats powered by 12V or 24V AC
Hi togetherIn a post of Nest-Expert CoolingWizard I found: "Nest thermostat that works with 12VAC is the one that comes with the Nest Heat Link used in Europe"I am in Europe but my thermostat is only equipped with a USB-port for power. Do I need anot...
Nest thermostat w5 error
Got a w5 error won’t show any wifi network
Nest Learning Thermostat displays incorrect indoor temperature
I just installed my Nest Learning Thermostat, It set up fine, but it currently states that my indoor temperature is 76 when its clearly around 68. Does the sensor need to be calibrated? How can I troubleshoot this?
Resolved! I have Error E 299
Hi i have Error E 299 on my thermostat. what do i do to fix it?im not a technical person.
Resolved! I need live human help!
I need to speak live with someone not this community crap! It is no help. We need humans not some generated responses with wrong answers! This is so annoying!
Nest App shows off Line
About time Google/Nest started to wake-up and admit there is a major floor with their thermostat. I’m on my 2nd replacement. Demanding my money back and compensation if there are anymore fitting charges.
Tried resetting thermostat; it isn’t the router/wifi: how do I find customer support?
Like everyone (?) else our Nest thermostat worked perfectly for one whole year. Almost to the day a year later, it failed. We tried every version of the troubleshooter, multiple times - it just does not recognise the WiFi any more.The thermostat stil...
Replacement Nest Thermostat
So, we were having issues with our Nest no longer connecting to WiFi. I went online and chatted with tech support that after testing some things said the Nest would be replaced under warranty. They sent a replacement that did not work, sent it back. ...
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