cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Help Center

Forum Posts

Start a conversation

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 23689 Views
  • 0 replies
  • 8 kudos

Unable to connect heat link with thermostat

Hi,My thermostat (Nest Learning) has been showing a H1 error permanently for a week. I have been unable to reconnect with the heat link, and I am currently using the heat link manually.When I got the H1 error, I have tried moving the thermostat (moun...

PabloGH by • Community Member
  • 275 Views
  • 0 replies
  • 0 kudos

Is my thermostat wiring compatible?

I need t make sure the current system is compatible. The nest online guide asks me to identify cable for this, but mine don’t have labels.I will add a picture when I work out how, but in the meantime I have:6 phoenix connectors in 2 x blocks of 3:Whi...

Farsight options (suggestion)

Would it be possible to add an option to the Farsight settings such that the display would show BOTH the actual and target temperature? eg 18/20 indicating an actual temp of 18°C and a target of 20°C.

GreyArea by • Community Member
  • 530 Views
  • 1 replies
  • 0 kudos

December thermostat report

Reading the Nest report, it says one reason for increased energy use, is because December was longer than November. It goes on to say that the difference in the two months accounted for an additional +39 hours. December is only a day longer than Nove...

Nest Thermostat keeps changing my temp! STOP IT !!!

The stat keep changing to our temp. We like the temp if we are moving in the house at 67 (variable times of the day and week). We like the temp a bit higher if we are in the sitting (easting dinner, watching the game, PC work in the office, etc.). Fu...

MarcOKC by • Community Member
  • 620 Views
  • 1 replies
  • 0 kudos

Nest Thermostat not activating stage 1 heating

Couple months ago I had to replace an old nest learning thermostat because the wifi went out, bought a new one, installed it, but I didn't do the testing part, since everything had been working fine and nothing had been changed, then temps got colder...

GLZ by • Community Member
  • 1138 Views
  • 4 replies
  • 1 kudos

Help Nest thermostat won’t stop heating house

Help! I installed a nest learning 3rd generation thermostat, but it isn’t working. We have an oil furnace and central air. I replaced the existing thermostat with a nest, but it isn’t working properly. When installing, I state that the heat is forced...

ErinF1 by • Community Member
  • 473 Views
  • 1 replies
  • 0 kudos

Nest has wrong outdoor temperature

My Nest Learning Thermostat is consistently displaying the wrong outdoor temperature. For example, at the moment, it says it's 54 degrees F outside when its actually 31 F. This is a big problem because the Nest won't switch to my alternate heat sourc...

BenLong by • Community Member
  • 3326 Views
  • 6 replies
  • 1 kudos

Battery Low - Won’t Hold Charge

I have a Nest Learning Thermostat with the USB port on the back to charge the battery if it shows as being low.I estimate I have had this thermostat over a year now. It has operated perfectly, including recognizing the extra sensor I have in my livin...

to vote
Labels