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Nest Thermostat

Van6283
Community Member

Thermostat very hard to turn.

please help me out.

Thx

6 REPLIES 6

David_K
Diamond Product Expert
Diamond Product Expert

Do you have the Nest Thermostat setup in the Google Home app? If so, it has no dial and that's not how it can be controlled.

How to tell which Nest thermostat you have - Google Nest Help

Beginner's guide to the Nest thermostat - Google Nest Help

Van6283
Community Member

We have a standard nest thermostat. If we need to do any manual change a temperature or turn on the fan , right on the thermostat. And it's very hard to turn. Any suggestions 

David_K
Diamond Product Expert
Diamond Product Expert

Which model of thermostat specifically? You can follow the link I shared above to get the exact name of the model. That's important as not all models have a dial you can turn.

zoeuvre
Community Specialist
Community Specialist

Hi Van6283,

 

I wanted to check and see if you managed to see the information that davidking has shared. Please let me know if you have any questions from here. I would be happy to assist and make sure you are good to go.


Thanks for your help, @David_K

 

Best, 

Zoe

Jake
Community Specialist
Community Specialist

Hey Van6283,

 

I wanted to check in and see if you are still in need of any help. Please let me know, as I would be happy to assist, and answer any questions you may have.

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey there,

 

I wanted to check in with you, and let you know that I will be locking the thread in 24 hours.

 

Best regards,

Jake