07-14-2023 11:54 AM
Please help.
One week with the Nest Learning Thermostat.
Despite turning off "Home/Away Assist" in the Nest app, the Green Leaf still persists and the thermostat apparently thinks we're not home.
(Guessing there's a proximity sensor that won't be triggered unless you keep walking by the thermostat.),
Right now - don't want this thermostat to be learning. Just want it to do what's told with no additional "help".
Already shut off learning, schedules, but don't know how to shut off the automatic Eco mode.
Have searched and it's covered I'm not the first person to bring this up but also know that I haven't read a legitimate solution to shut off "Eco mode".
How does one shut off Eco mode???
Thank you for helping!
07-15-2023 07:13 AM
Sounds like you may have already done some of these steps?
If you also want to stop it adjusting based on home/away assist and the auto-schedule features, select the Gear icon in the upper right and turn off the Home/Away Assist and Auto-Schedule options.
07-15-2023 05:04 PM
Thank you David.
Have now selected the Mode option to Heat/Cool per your recommendation. (Not clear why this would make a difference compared to having the setting at Cool.)
Selecting the Eco option in the lower center gives the option to "Start Eco", therefore left that alone.
Hoping changing to Heat/Cool will cause the A/C to discontinue spontaneously turning on.
Thank you.
07-18-2023 11:23 AM
Hi there,
Thanks for reaching out. How's your Nest Thermostat? I hope you got the answer you're looking for. Please continue monitoring the behavior of your thermostat and let us know if anything comes up, as we'll be willing to assist you further.
I appreciate the help, @davidking.
Best,
Jenelyn
07-21-2023 12:28 PM
Hi StanGale,
I want to check and see if you are still in need of any help. Please let me know, as I would be happy to assist and answer any questions you may have.
Thanks,
Zoe
07-22-2023 01:38 PM
Hi folks,
@StanGale, just one final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
Regards,
Zoe