Support changes to our earliest generation Nest Learning Thermostats Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Need help with setup? Troubleshoot common Nest Thermostat problems
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Heat Link Gen 2
Our Heat link Gen 2 is dead, an electrician has tested it and there is an electricial supply to the unit, he tried to do a hard re-set but it failed. The battery is now drained in the room stat
Resolved! New Nest Thermostat - Heater Won’t Shut Off
I have a Trane XV 90 two-stage gas furnace with a two-zone Honeywell HZ322 control panel. I purchased a new Nest Learning Thermostat 3D gen and, after following all the instructions, it won’t stop heating during the first test run. Even though it say...
Nest thermostat heatlink dead
Woke up this morning to a dead heatlink.Found this in an older thread.How often do you experience the issue? - First TimeHow long has your thermostat been installed for? - Just over a yearWhat colour is the Heat Link LED? - No LED present What is sho...
C wire issues
Hi. My new thermostat is not recognizing the blue (C) wire, no matter what I do. I have W, Rc, and C wires. Help!
Will Nest E work for me?
Looking at a Nest E but am not sure if it does what I need.I have a heat pump and electric backup furnace.Current controller is an AUBE CT280-3H3C currently wires are:TH - 2 of themOS - 2 wires into the one connectionR (2 wires) C (2 wires), Y1,Y2,W1...
New Nest, old Honeywell thermostat wiring question
Old HW thermostat has a yellow wire which connects to Y but then continues over to W. System is a heat pump.So which or both (Y or W) go in compatibility checker? When connecting to Nest does that yellow wire go to Y or W. Other wires: red to R, whit...
Setting up Nest thermostat
During the set up phase, the thermostat does not connect to the Google Home app and displays the following message. Please let me know what can be done! I have given location and local network access to the app.
Lock the new Nest Thermostat 2020
I see no where in the settings to do this.
Nest Thermostat flashing green for a number of hours but it will not turn on.
I have tried all recommended fixes including charging using different USB cables.
Any thermostat compatible with 2-wire oil burner?
I have a dinosaur oil burner that only has 2 wires for the current thermostat. I upgraded from a mercury switch to this basic programmable thermostat and these are the wires/settings that work currently. Would I be able to use a Nest thermostat? If s...
