Support changes to our earliest generation Nest Learning Thermostats Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Need help with setup? Troubleshoot common Nest Thermostat problems
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Nest Learning Thermostat vs Nest Thermostat - 2 wire, propane boiler
Hi, Looking for some help please. We have a 3 zone, propane boiler feeding baseboard heat. Each zone has two wires, R and W. When I used the device compatibility tool it came back and said I can use the Nest Learning Thermostat or the Nest Thermostat...
Keep getting M15 error even after resets on 2nd thermostat.
I just purchase 2 new Nest Gen 3 thermostats. I installed the first one upstairs with no issue. When installing the second one I keep getting the "Not added to your account" M15 error. I've reset multiple times, but no dice. I'm able to connect the t...
Reset Nest temperature sensor to factory default
Hi,How do I reset the nest temperature sensor to factory so I can add them again to my nest App?I have 3 of the sensor and when added it keeps saying that it is associated with another Nest account. I had another account before migrated to Google. I ...
Increase in power consumption after installing nest thermostats?
Has anyone experienced a drastic increase in power consumption after installing nest thermostats? I’ve been getting crazy high power bills and it just dawned on me that it started right around the time I installed 3 nest thermostats in my home. Hard ...
Heatlink brioken
My nest heatlink appears to be broken. The led’s don’t light up and the thermostat is not linking.i have 240v on the heatlink.can it be repaired?i cant find anywhere selling the heatlink itself. Where can i but just the heatlink itself?
ASUS Zenwifi AX
Since installing an ASUS ZenWiFi AX mesh I have been having problems with my Nest Thermostat (gen2) going offline in the app. I have tried downgrading the firmware to 42095 as there are known issues in the latest, stopping the thermostat from roaming...
Nest Thermostat Set Up Help - New House
Hi AllI have recently moved into a new house which the previous owner appears to have had nest heating set up in. There is a nest sender/receiver box attached to the boiler which when you press the button starts the boiler. However, it appears the pr...
Heat Link Gen 2
Our Heat link Gen 2 is dead, an electrician has tested it and there is an electricial supply to the unit, he tried to do a hard re-set but it failed. The battery is now drained in the room stat
Resolved! New Nest Thermostat - Heater Won’t Shut Off
I have a Trane XV 90 two-stage gas furnace with a two-zone Honeywell HZ322 control panel. I purchased a new Nest Learning Thermostat 3D gen and, after following all the instructions, it won’t stop heating during the first test run. Even though it say...
