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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 21764 Views
  • 0 replies
  • 6 kudos

Nest Learning Thermostat (3gen.) can’t update software

Hello, Currently, on my Nest device there's 5.9.4-5 software version installed.According to information provided on support page the newest versions of software are available.Unfortunately, my device doesn’t see the newest versions different than 5.9...

trifazz by Community Member
  • 19463 Views
  • 39 replies
  • 3 kudos

1 Nest no longer charges on wall

I have 4 Nest thermostats (all bought last year). One of them no longer will charge on the wall. Charges fine via USB and the other 3 if I swap them charge on the wall plate without issue. Charging if it up fully via usb works until the battery drain...

Tasel by Community Member
  • 3314 Views
  • 6 replies
  • 2 kudos

Nest account will not stay logged in

The Nest app on my phone has, up until recently, worked fine. I used to log in and it stayed logged in. Now, whenever I open the app, I have to sign out and sign back in again using my Google details. This works fine, but the following day, I have to...

Resolved! Nest not connecting to App

Had set up nest with app when we got device 6 months ago. All worked well until one day it disconnected itself from our Google home mini. I had to set up device on the app again, but only a day later it had removed itself completely from the Google h...

Topshotmx8 by Community Member
  • 1819 Views
  • 2 replies
  • 0 kudos

Nest 3 control electric water heater

I wish to install a nest 3 and also replace my 27 year old electric water heater with a smart water heater. Will the nest 3 control my electric water heater or does it only control gas water heaters?

Nest thermostat

I have a Nest Snow. Is there anyway to completely terminate the schedules and just run on manual? I'd like to be able to just use the app (or the thermostat) to turn up and down the temp.

Drmike by Community Member
  • 661 Views
  • 3 replies
  • 0 kudos

Thermostat not working

My thermostat is not activating the heat it shows that it's heating but all is doing throwing cold air my system is brand new so I know it's the the equipment. I have central a/c and heat. It started acting up as soon as the outside temp dropped unde...

Harold by Community Member
  • 916 Views
  • 4 replies
  • 1 kudos
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