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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 22091 Views
  • 0 replies
  • 6 kudos

Furnace Short Cycling

My nest thermostat is making my furnace short cycle (turning off and on every few seconds). I have the c wire installed. I re-installed my old (non-smart) thermostat and the furnace worked fine. I checked the connections at the nest base plate and th...

mjgribbins by Community Member
  • 9508 Views
  • 30 replies
  • 4 kudos

'C' Wire

I want to install a new Nest Thermostat (07/2021 manufactured) and my system has W, Y, G, Rh & Rc wires (Rh-Rc have a jumper and one red wire connected). How do I know if I need a 'C' wire?

FarmerAl by Community Member
  • 1002 Views
  • 4 replies
  • 0 kudos

Nest Thermostat Displays Incorrect Outside Temperature!!

The outside temperature indicated on our 3rd Generation Nest Thermostat is off by 8 - 10 degrees significantly impacting the efficiency of our system; Heat Pump and Aux Heat. From what I can see, this issue has been raised for more than 2 years by ma...

Issue with thermostat not connecting to internet

Hi guys. my thermostat has been offline for weeks and I thought it was low WiFi signal. I could use it manually but it kept needing it’s date and time reset. I got a wifi enhancer and have reset the thermostat to factory settings but I now can’t get ...

Christine1 by Community Member
  • 1953 Views
  • 5 replies
  • 0 kudos

Heatlink failure

HiMy heat link has failed, this appears to be a common fault with the Google Nest 3rd Generation.I have had an engineer attend and confirm that the cables to the boiler are working as expected with the necessary power being supplied, and that the boi...

ojtramp by Community Member
  • 2354 Views
  • 9 replies
  • 0 kudos

Nest thermostat installation

Hi I’m trying to install my Google nest thermostat. My existing thermostat has y1 y2 w w2 g c r rc it’s a heat pump and the nest I have only has inputs for y c w g r *ob. Do I need a different thermostat I’m not sure this one is compatible

Ddew10 by Community Member
  • 721 Views
  • 3 replies
  • 0 kudos
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