12-17-2022 12:03 PM
12-21-2022 10:59 AM
Hi Simmy,
Thanks for posting ― let's get this sorted out.
A few questions: what Nest Thermostat do you have? Check this link to know what thermostat you have. Since when has this been happening? Also, what troubleshooting steps have you done so far?
Best,
Mel
12-24-2022 11:21 AM
Hello there,
Thanks for assisting, Mel.
@Simmy, I'm checking back in — how's it going? Still need our help? Let us know so we can assist you right away.
Regards,
Mark
12-25-2022 02:58 PM
Hello Simmy,
I'm checking in to make sure that you've seen our response. Please let us know if you have any additional questions or concerns before we lock this thread in 24 hours.
Thanks,
Mark