cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Help Center

Forum Posts

Start a conversation

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 22651 Views
  • 0 replies
  • 7 kudos

Not holding temperature

Can’t get it hold on a set temperature, keeps switching back to comfort settings

Rhoffy by • Community Member
  • 691 Views
  • 4 replies
  • 0 kudos

Boiler not starting with schedule

I have set up schedules on the App.Hot water starts okHeating never starts and I have to activate manually.What is going wrong?

Swinny49 by • Community Member
  • 561 Views
  • 3 replies
  • 0 kudos

Disable Fan with Learning Nest 3

I recently installed a Learning Nest 3 thermostat for my HVAC system. Everything is working fine, wiring is correct but fan will randomly turn on and I am unable to turn it off. The only way to turn off is to cut power (breaker). I am able to turn th...

uspokelly by • Community Member
  • 1528 Views
  • 9 replies
  • 0 kudos

Nest Thermostat User's Manual

I have a Nest Thermostat, not E or learning, is there somewhere that I can get a simple user's guide? The thermostat is at a rental property so the users will not have access to the app just using it manually, so I would need a guide or manual that c...

mah-47 by • Community Member
  • 3120 Views
  • 4 replies
  • 0 kudos

Bypass faulty heat link

Hi google have identified a faulty heat link and denying a company to replace it but it is 3days. Until then I have not hot water or heating. Can I manually by pass the heat link to get both water and heat?

Kendow by • Community Member
  • 915 Views
  • 4 replies
  • 0 kudos

Nest can't turn on hot water

My nest thermostat has suddenly lost the ability to turn hot water on so we've had no hot water for 2 days. It had been working perfectly for 3 months up to this point.When the schedule comes on or when I press boost on the thermostat the heatlink bo...

Tomsnest by • Community Member
  • 764 Views
  • 3 replies
  • 0 kudos

Nest Thermostat 2 Zones Issue

I recently purchased 2 Nest Thermos for my 2 Zones. I have an oil boiler with the TACO SR-504-2 Zone Switching Relay. Zone 2, first floor, is old construction. In order to get the Nest Thermo to work we needed the Google Power Connector. Zone 1, seco...

fishjelly by • Community Member
  • 543 Views
  • 3 replies
  • 0 kudos
to vote
Labels