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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 3992 Views
  • 0 replies
  • 5 kudos

Nest Temperature Sensor is Associated with Another Account

Hi! So I'm having the same problem has discussed here - https://www.googlenestcommunity.com/t5/Nest-Thermostats/Nest-temp-sensor-is-associated-with-another-account/m-p/23531but the solution doesn't work for me.- I lost access to my Nest Account becau...

SeanC by Community Member
  • 1887 Views
  • 9 replies
  • 4 kudos

Cannot get blue light to display on Heat Link (V2)

Hello,Context: we moved into a property a few years ago and inherited a Nest Thermostat system. Was working fine until the sensor went on the thermostat. I got a second hand thermo from eBay which I rest and inputted all relevant info. The unit even ...

Mike_G by Community Member
  • 153 Views
  • 0 replies
  • 0 kudos

Setting up a Nest Thermostat in the Bahamas

How do I configure my Nest thermostats for Nassau Bahamas. In the set up…it only allows me to choose USA, Mexico & Canada under the North America option. The Bahamas do not have zip codes like the USA.I can make it work using a USA zip code…but then ...

ScottOCE by Community Member
  • 395 Views
  • 2 replies
  • 1 kudos

Nest temperature sensor off by 30 degrees Fahrenheit

My Nest Temperature sensor seems to be stuck at 32 degrees while the connected Thermostat reads the correct temperature of 64 indoors. I tried removing (including removing the battery for at least 30 minutes) and resetting the temperature sensor seve...

Bdistance by Community Member
  • 345 Views
  • 2 replies
  • 0 kudos

Nest thermostat

I just started having problems turning my thermostat on through my iPhone. I was always able to adjust the temperature through my phone the past few days it will not let me.

Bjkovacs by Community Member
  • 172 Views
  • 1 replies
  • 0 kudos

Hot water not triggering anymore!

Hello - a short while ago our thermostat stopped triggering the hot water, it shows orange on the dial but does not trigger the boiler anymore. The boost function does the same, shows as triggering on the dial but no hot water.The button on the link ...

Bucketree by Community Member
  • 178 Views
  • 0 replies
  • 0 kudos

(UK) 3rd Gen thermostat charging fixed with borrowed base

My 3rd Gen UK model with heat link is 3 years old and it stopped charging, dropping wifi and connectivity. Tech info showed good 12v on Vin but no charging. USB charging worked to bring it back to life for a couple of hours but no charging on the T1,...

coulomb by Community Member
  • 355 Views
  • 3 replies
  • 0 kudos

Only heat single room - smart trv?

Background/setup4 floor / 5 bed terraced house. 2 x nest learning thermostatsNest 1: Kitchen: under floor heatingNest 2: Rest of house: radiators, mostly with TRV valves Pre pandemic nest worked ok(ish).Post WFH I find a real issue is that during day...

Bakesteve by Community Member
  • 455 Views
  • 4 replies
  • 0 kudos
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