cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Help Center

Forum Posts

Start a conversation

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Platinum Product Expert
  • 4691 Views
  • 0 replies
  • 5 kudos

Nest E wrong temperature since power outage

Nest E is one year old and has always worked great. Since power outage the temperature is far off, reading 10 degrees low. So the thermostat is calling for heat when house is already at desired temperature. Have reset twice.

Maintaining temperature while away

Hi,is there any other way, other than altering Eco, to maintain the temperature while out of the house. Here is the problem. I am on vacation for a week in winter and have Eco set to 55. A day before my return, I stop Eco and set the temperature to 6...

Armonkiwi by • Community Member
  • 471 Views
  • 5 replies
  • 0 kudos

Nest E not working correctly in cold temps (garage use)

i use this thermostat in a garage in VT where temps can get cold. even though i set it to 45F the device itself can get a blast of very cold air when the door opens in winter (or when left open some time). As a result (I think), the thermostat will n...

Two defective nest thermostats / heatlinks

Two defective thermostats/heatlinks. We have 4 nest thermostats controlling 4 heating zones within the same house but two of them are defective. The first one has never worked correctly as it does not connect to the heatlink while in the zone that it...

olis by • Community Member
  • 387 Views
  • 4 replies
  • 0 kudos

Rewards

I signed up for peak energy days. It said I will recieve a $75.00 prepaid card and $25.00 after each season finished. When do they sent out the first $75

Osealie by • Community Member
  • 291 Views
  • 2 replies
  • 0 kudos

Nest Thermostat E

Trying to install a Nest E Thermostat. Question: Have an RH wire with jumper to RC on the old thermostat. Also have a W wire on the old thermostat. Do I disconnect the Jumper wire (as mentioned in the instructions) and just use the RH wire to connect...

nest thermostat

i am replacing an old thermostat with a mercury switch. it hooks to an oil furnace.what nest model should i get?

nedhalle by • Community Member
  • 172 Views
  • 1 replies
  • 0 kudos

No Heat when temp is set

Having issues with Nest not coming on when the heat temp is set. It only states how long to reach heat with nothing coming on. Anyone having the same issue?

JSRT8 by • Community Member
  • 423 Views
  • 4 replies
  • 1 kudos

Failed 3rd generation Nest heat link

Hi, I have been using my Nest 3rd generation learning thermostat for approximately 15 months, but yesterday the boiler stopped working for no apparent reason. I checked the nest thermostat which displayed a communication error with the heat link. I c...

Mike71a by • Community Member
  • 467 Views
  • 3 replies
  • 0 kudos
to vote
Labels