06-25-2022 03:26 PM
I'm attempting to install my new Nest tstat, but when it tries to connect in Google Home app it says that I have to factory reset the tstat. How do I do this considering it was never operational to start with. Thanks in advance for your assistance.
06-30-2022 11:59 PM
Hey JPF,
Thanks for reaching out.
You may do a reset your thermostat by following the steps here: https://bit.ly/3riP5Dp The steps vary depending on the type of Nest thermostat you have but the link should provide you a step by step guide.
Hope this helps.
Best,
Melba
07-04-2022 11:22 PM
Hey there,
How's it going with your thermostat now? Still need help with it?
Best,
Melba
07-05-2022 11:26 PM
Hi,
We haven't heard from you in a while so we'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.
Best,
Melba