06-22-2022 10:50 AM
8 Wires connected: R, O/B, Y, G, C, Y2, E, AUX
Referred to this community for guidance. Thank you in advance!
06-22-2022 10:58 AM
06-22-2022 09:08 PM
We need to take a look at how the wires connect to the terminal block in the furnace/air handler. Please post a picture.
06-24-2022 09:57 AM
Hi Patrick, please see below. I appreciate your help!!
06-28-2022 02:37 PM
Hi Patrick, checking in. Do you have a recommendation? Thanks so much for your help!
07-08-2022 04:42 AM
Hi Patrick, any thoughts here? Been without AC for a couple weeks now and it's been difficult. Thanks
07-08-2022 10:29 AM
Adding a couple more photos for reference.
07-11-2022 04:53 AM
Also, outdoor heat pump is a Trane XL 16i.
08-18-2022 03:18 AM
Hey there,
Sorry for the delay but thanks for these photos.
Based on the wires you provided, you have a dual fuel system. This is sometimes also called a hybrid or packaged system which is a combination of a heat pump for primary heating and cooling, and a furnace (usually gas or oil) that provides a second and/or third stage of heating.
If you have a dual fuel system, you will need to have a trained professional set up your thermostat. It’s important for a professional to assess the requirements for your specific dual fuel configuration since choosing incorrect options for a dual fuel system can result in damage to your system. Please contact a local pro.
Best,
Melba
08-22-2022 11:00 AM
Hey there,
I wanted to check in and see if you managed to see Melba's post. Please let me know if you have any questions from here. I would be happy to assist, and make sure you are good to go.
Best regards,
Jake
08-23-2022 10:38 AM
Hey there,
I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity.
Best regards,
Jake