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Installation with Heat Pump

Wdstruthers5
Community Member

8 Wires connected: R, O/B, Y, G, C, Y2, E, AUX

Referred to this community for guidance. Thank you in advance!

 

10 REPLIES 10

Wdstruthers5
Community Member

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We need to take a look at how the wires connect to the terminal block in the furnace/air handler. Please post a picture.

 


To ensure that I see your reply, please tag me using @Patrick_Caezza

Hi Patrick, please see below. I appreciate your help!!

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Hi Patrick, checking in. Do you have a recommendation? Thanks so much for your help!

Hi Patrick, any thoughts here? Been without AC for a couple weeks now and it's been difficult. Thanks

Wdstruthers5
Community Member

Adding a couple more photos for reference. 

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Wdstruthers5
Community Member

Also, outdoor heat pump is a Trane XL 16i.

MelbaDT
Community Specialist
Community Specialist

Hey there, 

 

Sorry for the delay but thanks for these photos. 

 

Based on the wires you provided, you have a dual fuel system. This is sometimes also called a hybrid or packaged system which is a combination of a heat pump for primary heating and cooling, and a furnace (usually gas or oil) that provides a second and/or third stage of heating.

 

If you have a dual fuel system, you will need to have a trained professional set up your thermostat. It’s important for a professional to assess the requirements for your specific dual fuel configuration since choosing incorrect options for a dual fuel system can result in damage to your system. Please contact a local pro.

 

Best, 

Melba

Jake
Community Specialist
Community Specialist

Hey there, 


I wanted to check in and see if you managed to see Melba's post. Please let me know if you have any questions from here. I would be happy to assist, and make sure you are good to go.

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey there, 


I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity.

Best regards,
Jake