04-17-2023 05:56 PM
Hi! Just got my Nest GA01334-US and I’m trying to understand if my home is GA01334-US compatible as the wires coming from my wall have different names than what is shown on my new new name plate. My old thermostat is a Honeywell.
Pictures for reference. Thanks for your help!
04-22-2023 03:55 PM
Hello Sgtjef,
Thank you for taking the time to let us know about your inquiry. I'd be happy to take a look at this for you.
To better check your systems compatibility with the Nest Thermostat, could you please share with us another clear photo of your thermostat's wiring showing how it is labeled? Also, what's the make and model of your HVAC system?
I'll look forward to your response.
Regards,
Mark
04-26-2023 03:01 PM
Hi there,
I wanted to see if you still needed help. Please let us know if you have any other questions or concerns.
Regards,
Mark
04-27-2023 03:38 PM
Hi Sgtjef,
I'm checking in to make sure that you've seen my response. Please let us know if you have any additional questions or concerns before I lock this thread in 24 hours.
Thanks,
Mark
04-28-2023 08:21 AM
Hey Mark! My apologies, I still need help. Attached are updated photos.
04-28-2023 08:22 AM
04-28-2023 08:24 AM
The make is goodman and the model # is CAPF3030A6AA
04-29-2023 07:41 AM
Hey there,
Thanks for getting back to us with the photos. To confirm your heating system, do you have a Heat pump type with Emergency heat or a Conventional heating such as Furnace?
Regards,
Mark
04-29-2023 08:28 AM
Heat pump.
04-29-2023 12:04 PM
Hello there,
Thanks for confirming. One last thing: do you have access to your heat pump control board? If so, please share with us a picture of how the wires from your thermostat are labeled. This is to see how the two wires are connected in the W2/Aux/E terminal and for what purpose on your current thermostat.
Best,
Mark
05-02-2023 12:18 PM
Hi Sgtjef,
I wanted to see if you still needed help. Please let us know if you have any other questions or concerns.
Thanks,
Mark
05-04-2023 08:45 AM
Hi Mark, I checked and I don’t have access tk the board
05-03-2023 12:21 PM
Hey Sgtjef,
It's been a few days since your last reply — we're going to lock the thread within 24 hours. If you have further concerns, please feel free to create a new post.
Cheers,
Lovely