09-11-2021 10:30 AM
Trying to add the thermostat on my phone app and it keeps giving me errors. Any suggestions? How would I know if my router is not compatible? If I were to buy a linksys router would that work? The thermostat says it is online just that it won't accept it in the app.
09-21-2021 11:50 AM
Hey DerekFelder87,
My apologies for the late response. I wanted to reach out and see if you are still in need of any help? Please let me know, as I would be more than happy to look into the issue further for you.
Best regards,
Jake
09-24-2021 01:44 PM
Hey DerekFelder87,
It's been a few days since the last reply. I am going to lock the thread at this time and if you have any questions, please feel free to create a new post.
Best regards,
Jake