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Learning thermostat

Ctrip
Community Member

Can't get key. Says connected to account.  Doesn't show up

 

3 REPLIES 3

Jake
Community Specialist
Community Specialist

Hey Ctrip,

 

Sorry to hear about the trouble. I wanted to follow up and see if I could be of any help. I found an article with some troubleshooting steps. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey Ctrip,


I wanted to check in and see if you are still in need of any help. Please let me know, as I would be happy to assist, and answer any questions you may have.

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey Ctrip,


I wanted to check in, and let you know that I will be locking the thread in 24 hours.

 

Best regards,

Jake