Locked out, don't have pin account

[bevkemmere18]

Don't know the account or pin , 

Can't control it

[Markjosephp]

Hi bevkemmere18,

I'm sorry for the trouble this may have caused you — let's see what's going on. 

A few questions: what type of Nest Thermostat do you have? Also, is it still connected to your Wi-Fi network and on the Nest App? Here's your guide on how to unlock it.

Let me know if that helps.

Regards,

Mark

[Markjosephp]

Hi there,

Just wanted to see if you still needed help. Please let us know if you have any other questions or concerns.

Thanks,

Mark

[Markjosephp]

Hello bevkemmere18,

Chiming in to check if you have additional questions or concerns as we will be locking this thread within 24 hours.

Best,

Mark