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Locked out of nest.

Djm5127
Community Member

I sold my house, I can’t remember my pin to access the thermostat for new owners, I also

cant connect because internet has been shut off. Is there a way to reset the nest to factory conditions? 

3 REPLIES 3

Jake
Community Specialist
Community Specialist

Hey Djm5127,

 

Apologies for the late reply. I wanted to follow up and ensure you were able to get back into the device. Please let me know if you are still having trouble from here, as I would be happy to take a closer look and assist you further with getting the pin. 

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey Djm5127,

 

I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity. 

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey Djm5127,

 

It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post. 

Best regards,
Jake