11-01-2021 06:32 AM
Hi
ok so I have the google home max , I also have the nest thermostat (learning )
nothing is installed as yet
last night I was downloading all the relevant apps , creating accounts ext , all was going well , I created a google home account and got the app ready to install all the devices ,
I downloaded the nest app and followed the “sign in with google “ and it worked and is ready to install the devices
however , when I try to add the nest via the google home app , we’re you follow the “set up device “ then “works with google” and select nest , it then asked you to to log into the nest account aka input username and password, when I use my google account details , (as I “logged in with google” on the nest app) it says it’s wrong ????
I even tried to log out of the nest app and sign in manually and again it doesn’t recognise the log in details ,
Iv trued password reset ext but never get the link
the issue is , I can use the (sign in with google ) on the nest app , and that app logs in and runs
but when I run and add the nest app to my google home , and log in to nest via that , it says nope
many ideas
11-01-2021 06:37 AM
11-01-2021 07:23 AM
Same issues. Any luck?
11-01-2021 02:34 PM
Nope
11-05-2021 09:28 AM
Hey there,
I understand that login issues can be confusing but I definitely wanted to stop by and see how I could help.
Just wanted to double check to see if you were still needing help on this? If so, what troubleshooting steps have you tried?
Please let me know.
Best regards,
Garrett DS
11-08-2021 02:42 PM
Hey there,
Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.
Have a great day.
Garrett DS
11-09-2021 09:04 AM
Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.
Have a great day,
Garrett DS