04-16-2024 02:54 PM
Good evening all. I have just moved into a new home and the owner has left me her nest learning thermostat. I have tried to set it up on line but it needs an entry key. When I go into settings and press on the best app it says low battery and won’t come up with anything when I press it. I have spent hours trying to figure this out and feel like throwing it out the window lol. The kids and I are cold but I don’t know what to do. I think it’s 2nd generation. It’s plugged in but I don’t think it’s charging as no green light. Just wondering if anyone can help@
04-19-2024 10:42 AM
HI Peachy1
Thank you so much for sharing your concerns with the community. Based on the information you provided me, it seems like your thermostat is getting low power, don’t worry, let's follow these instructions to get back on track.
keep me updated,
Daniel