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Low Temperature Notifications/Alerts

MapHouse
Community Member

Hello. Our house will be empty for a portion of the winter and I'm wondering if there's a way I can set an alert if our finicky radiant heating system goes down. I'm thinking it would be a hand-set low temperature setting that would send a notification by  email or text if that temperature were hit. OR, it could be that if the temperature goes more than 2 degrees below the Eco setting I get an alert.

Without something like this, our radiant water pipes in the concrete floor could freeze and that would be the end of that. (My alternative, of course, is to replace the Nest with a Honeywell system that I know will send an alert. Or for Google to get over itself and return the integration with ITTT.)

Thanks!

12 REPLIES 12

MplsCustomer
Bronze
Bronze

EdwardT
Community Specialist
Community Specialist

Hi folks,

 

@MplsCustomer, thanks for the help!

 

@MapHouse, thanks for reaching out. Were you able to check the link that MplsCustomer provided? You could also set a Safety Temperature on your Nest Thermostat. Safety Temperatures can protect your home during extremely cold or hot weather. They can help ensure that your pipes won’t freeze or your home won’t overheat even if your thermostat is set to Off. You can click on this link to learn more about this.

 

Thanks,

Edward

MapHouse
Community Member

@EdwardT

Well, it can’t keep the place warm if the thermostat is on but the heating system breaks. That’s what I want a temperature alert for. The house will be empty and I want a mechanism to tell me if something goes wrong. 

@EdwardT 

We don't have a Nest thermostat. Can you answer @MapHouse 's question about whether it is possible to configure sending a notification if a certain low temperature is reached, due, for example, to a failure of the heating system?

MapHouse
Community Member

@MplsCustomer

Thanks, but the thermostat is not in my list of products in the notifications section of the app. 

MapHouse
Community Member

@MplsCustomer

Nope. Safety temperature is not what I’m looking for. 

EdwardT
Community Specialist
Community Specialist

Hi folks,

 

@MplsCustomer, thanks for the help as always!

 

@MapHouse, If the heating system breaks, it would possibly result in an error message on the Nest Thermostat, and I'm afraid that we don't have an option to get a notification once this happens. The best solution that we have for this is to set a safety temperature so you could still get a notification once the temperature drops below it.

 

Thanks,

Edward

Jeff
Community Specialist
Community Specialist

Hi MapHouse,

I just wanted to jump in real fast to see if you saw Edward's reply and to see if you still needed some help on this or if you were able to get it sorted out. If you are still needing some help, just let us know and we'll be happy to continue helping.

Thanks,
Jeff

MapHouse
Community Member

Yes, I did. The safety temperature is a sub-optimal answer. The maximum temp it will kick in is 45C. I want 10 degrees higher to know *early* if my radiant system is not heating adequately. 

But if that’s all there is and if Google insists on not allowing ITTT integration, which would solve my problem easily, then I’ve exhausted the ability of this board to solve it and I am already looking at other, more user-friendly thermostats. 

Jeff
Community Specialist
Community Specialist

Hi MapHouse,

 

A while back you mentioned that you were going to look at other thermostats, but I wanted to check in to see if you were able to get things worked out with your Nest setup. If you have moved onto another product, I understand, but if you are still using the Nest Thermostat and can still use some help, I would be happy to pick things back up with you.

 

Thanks,
Jeff

Bradh
Community Member

I think what she was trying to get at is if there is another alert besides the message coming up on the app which doesn’t really alert you about the problem unless you look at the app. Reading through the problem-solving it looks like there is the possibility of a text or email to notify you of the breach of the safety temperature. We have a cabin up north and we’re down in Florida and I was unaware that the safety temperature was breached a number of times while we were gone. Don’t know if there was a power outage or how the temperature got that low as I have it set at 60.