Migration from Nest to Google

[gaschoen]

I inadvertently logged into Google Account from Nest App before performing migration. Now I can't add thermostats, indoor camera, and doorbell to Google Account, since they're still associated with prior Nest Account, and I can't access old Nest Account to perform migration. HELP!

[maedacortez]

Hi gaschoen,

Thanks for reaching out. I understand that you migrated your account. I'm here to help! Once you migrate the account, you should see all your devices on the Google Home app. It's possible you're using the incorrect email that you used to migrate. Could you tell me what message it says when you tried to sign in on the Google app or Nest app?

I'll be waiting for your response.

Regards, 

Manuel