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My nest states that it needs a 4 digit code, I can not get past this please help

Rainy1
Community Member

My nest states it needs a 4 digit code please help!!!!

5 REPLIES 5

MrTee1063
Community Member

you should get that code from the Nest app when you’re setting up.

Rainy1
Community Member

Thank you!!! I am trying to set it up but the owners before me had it so I have no way of getting the number and I’m cold its56 degrees right now

MelbaDT
Community Specialist
Community Specialist

Hey folks, 

 

Thanks for answering, MrTee1063. 

 

@JessewithaJ and Rainy1, I've posted the steps below on how to get the 4-digit entry key in order to set up your Nest thermostats:

  1. Press your thermostat’s ring to open the Quick View menu.
  2. Choose Settings Nest settings icon.
  3. Turn the ring to Nest app and press the ring to select it.
  4. Select Get Entry Key to retrieve a unique entry key.

Hope this helps. 

 

Best, 

Melba

Arkady
Community Member

It is no "NEST App" icon on Setting NEST Menu

Arkady
Community Member

Is it a Phone number to call NEST Technical support? Phone(s) listed online is disconnected or put you on endless quie ...  It sounds that this is a scam application