Nest thermostat shows wrong time

[Sreedhar0127]

Nest thermostats shows 3 hrs back time . Iam in EsT and nest shows PST time and messing up schedule 

[Jhonleanmel]

Hi Sreedhar0127, 

Thanks for letting us know and I'm sorry for the delay. 
 

When connected to the Nest app and Wi-Fi, the thermostat automatically sets the date and time based on your location. It will also automatically adjust for Daylight Saving Time based on your time zone.
 

If the time is incorrect, update the zip or postal code in the Nest app.
 

1. Open the Nest app .
2. Tap Settings, then Home info, and then Address.

If the thermostat isn't connected to Wi-Fi, you will be able to set the date and time manually. Check this link for more details on Nest thermostat settings.

Keep us posted.

Best,

Mel

[Jeran]

Hey there Sreedhar0127,

Did you have any more questions or need any additional help? 

Thank you,
Jeran
 

[Jake]

Hey Sreedhar0127,

I wanted to check in with you, and let you know that I will be locking the thread in 24 hours.

Best regards,

Jake

[Jake]

Hey Sreedhar0127,

I am truly sorry for the trouble and frustration that you are having with the device. I understand that is not the most ideal situation, and I am more than happy to assist. Since you have exhausted all troubleshooting steps, I would like to escalate this to a higher team.

If you could please fill out this form, our Team would then be in contact with you for additional support. Please let me know if you have any questions from here as well.

Best regards,
Jake

[Jhonleanmel]

Hey there, 

Thanks for the help, @Jake.
@Sreedhar0127, checking back in — have you had the chance to fill out the form?

Best, 
Mel

[Jake]

Hey Sreedhar0127,

I wanted to check in, and let you know that I will be locking the thread in 24 hours.

Best regards,

Jake

[Sreedhar0127]

I still have the same issue even after changing the address .have tried everything but doesn’t work . Now have schedule 3 hrs late