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My nest will not connect to network w5 error

Malberghini
Community Member

I cannot connect to nor will it show any networks in my area. It keeps showing a w5 error. What do I do?

4 REPLIES 4

Ryan_G
Community Specialist
Community Specialist

Hey Malberghini,

 

Thanks for reaching out and we're sorry to hear about what's happening.

 

Have you tried to reset your Nest Thermostat? Are you still able to change the temperature from your thermostat?

 

Let us know by replying to this thread.

 

Regards,

Ryan

Ryan_G
Community Specialist
Community Specialist

Hey Malberghini,

 

I just wanted to follow up and see if you still need help? Please let me know, as I would be happy to answer any questions you may have.

 

Best regards,

Ryan

 

Ryan_G
Community Specialist
Community Specialist

Hey there,

Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day.

Best regards,

Ryan

Ryan_G
Community Specialist
Community Specialist

Hey folks,

 

It looks like we haven't heard back from anyone so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.

 

Have a great day,

 

Best regards,

Ryan