My thermostat is off

[DitDit]

My nest thermostat is off completely.  Nothing shows.

[Jimmers2016]

Same here - its gone dead - its always been plugged in and doesn't use a battery - its over 2 year old - not sure where/if  we can claim on the warranty...?

[EdwardT]

Hi folks,

Thanks for reaching out. I'm sorry to hear that you're having an issue with your Nest Thermostats. I'd love to know more about this and I have a few questions:

• What model of Nest Thermostat do you have?
• How is your Nest Thermostat installed
• Have you tried charging the display?

Looking forward to your response.

Thanks,

Edward

[EdwardT]

Hi folks,

It's me again. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do. 

Thanks,

Edward

[EdwardT]

Hi folks,

Just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Thanks,

Edward