Learning nest

[Michmatt]

The nest is flashing green and yellow on top but is not lighting up at all. The screen is black nothing comes up. We charged it and it still does nothing.

[EdwardT]

Hi Michmatt,

Thanks for reaching out. I'm sorry to hear that you're having an issue with your Nest Thermostat. I'd love to know more about this and I have a few questions:

• What model of Nest Thermostat do you have?
• How is your Nest Thermostat wired?

Looking forward to your response.

Thanks,

Edward

[EdwardT]

Hi Michmatt,

It's me again. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do. 

Thanks,

Edward

[EdwardT]

Hi Michmatt,

Just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Thanks,

Edward