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Need to allow heat/cool mode change while locked

Ohbewise
Community Member

Please please please fix the nest FW to add the option to allow mode changes while locked. We own an Airbnb I’m in a climate that may require heat and cool in the same day. Our guest HATE the nest auto mode and have told me in my reviews. As a result I have been forced to leave the nest unlocked. Guests are super happy being able to switch between heal and cool mode. And as you may have guessed, about every 6 months, a bored teenager thinks it’s cute to factory reset the thermostat, wiping out my connectivity. This is a 600 mile round trip drive for me to fix, and I’m done making it. Please please please please add in this option! 

2 REPLIES 2

Ryan_G
Community Specialist
Community Specialist

Hi Ohbewise,

 

Thanks for reaching out and we're sorry for the delay.

 

We are always looking for ways to improve our product and services and we'll take this as feedback. You can also send us your suggestions by following the guide here.

 

If you have further questions, let us know by replying to this thread.

 

Best regards,

Ryan

MelbaDT
Community Specialist
Community Specialist

Hi, 

 

We haven't heard from you in a while so we'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the community.
 

Best, 

Melba