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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 23786 Views
  • 0 replies
  • 8 kudos

Purchase a Nest 3rd generation replacement base out of warranty

Hi, I saw a similar topic that was locked, so starting a new one.I've just been through the wringer with chat support, who exhausted all means available to them, but could not assist.I have a Nest 3rd Gen (out of warranty) with a faulty base that I'm...

entranced by • Community Member
  • 441 Views
  • 1 replies
  • 0 kudos

Use app to see temperature

It appears IMHO that the app was designed to best serve google, not the user. When I open the app I want to know the temperature in the house. I do not need or want to know what the temperature is set at. I want to know the current temperature. This ...

DaShack by • Community Member
  • 977 Views
  • 4 replies
  • 0 kudos

Nest fan keeps running

Just installed Nest thermostat. After heat reaches temperature the fan keeps running for hours. The fan will shut off occasionally but then stays on again when heat comes back on. After house heats up, fan keeps blowing cold air.

Lynn5 by • Community Member
  • 497 Views
  • 1 replies
  • 0 kudos

Heat won't turn off

On occasion, my Nest thermostat won't turn off when the temperature is reached unless I go into the app and adjust the setting. Fir example, last night the thermostat was set to 69 degrees. Upon waking up due to a hot room I checked the app and the s...

Aembell by • Community Member
  • 489 Views
  • 1 replies
  • 0 kudos

Nest Learning Thermostat Temperature Hold or Override

Hello,I am struggling to make the Nest Thermostat easy to use for anyone apart myself.I programmed the schedule according to my usual working life and schedule, but if people come over I want to be easy to override the setting.If they turn the dial t...

Dari1 by • Community Member
  • 1140 Views
  • 1 replies
  • 1 kudos

My nest thermostat says it’s in but is not heating the house

It is freezing cold and ever since the ADT installed my nest thermostat . The temperature is wierd . It heats on and off and stops but says it is heating but is not . It does this at nighttime everyday . I deleted any schedules but don’t know what to...

Abbie73 by • Community Member
  • 1372 Views
  • 4 replies
  • 0 kudos

GOOGLE CUSTOMER SERVICE IS HORRIBLE

I have a horrible experience with Google. I felt I got scammed. They are fraud. In the first convo, they are nice and we'll help you process a return label for replacement but after you shipped your defective because of w5 error and delivered to them...

Dort by • Community Member
  • 429 Views
  • 1 replies
  • 0 kudos

Nest Thermostat unresponsive

My Thermostat died and has had a blinking green light. I removed it from the housing, charged it with a USB cable overnight, and followed the "reset" instructions. Still nothing.We have more than one Nest Thermostat, and I tried it on another housing...

samcu by • Community Member
  • 539 Views
  • 2 replies
  • 0 kudos

Google Thermostat 1st gen sends cool air in heat mode

Hi we have a first generation Google Thermostat, when we set it to heat mode it blows cool air. We don't have a heat pump, our system is electric. We also set it to Forced Air because we get air coming through registers. We don't have any wires in th...

IrfanZ by • Community Member
  • 439 Views
  • 1 replies
  • 0 kudos

Resolved! Hot water keeps turning off

Hi. We have had our nest heating setup for a few years now. There are 2 zones/thermostat’s. 1 for radiators upstairs /living room and 1 for underfloor heating in kitchen/diner. It has all run perfectly, but suddenly we are getting an issue where the ...

JayBz by • Community Member
  • 961 Views
  • 1 replies
  • 0 kudos
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